Frequently Asked Questions
Here are some answers to the most frequently asked questions.
For any other questions email us at firstname.lastname@example.org
- 1.What standard amenities are included with a 100 Bogart coworking membership?
Our list of our standard amenities are custom modern furniture, fully furnished meeting spaces, spacious kitchen areas, gourmet coffee and tea, fresh fruit water, exclusive networking events, private phone booths, ultra high-speed internet (1GB), printing and scanning, multi-purpose gallery space, parking, rooftop with NYC views, dog friendly, 24/7 keycard access, mail and package handling, VoIP phones, 24/7 security staff, dedicated support team, podcast studio, and natural light.
- 2.What are the different types of memberships that are offered?
We offer Flexible Desks, Dedicated Desks, and Private Offices. For more information on memberships, click here.
- 3.Do you provide furniture?
Yes. For Private Offices and Dedicated Desks, we provide desks, chairs, and filing cabinets. For a Flexible Membership we provide an unassigned desk and chair.
- 4.Do you offer phone service?
Yes, VoIP phones are provided in Private Offices only for an additional fee of $50/month per line. We also require an $100 security deposit for phone rental which is refunded once the phones are returned. If your team has an existing VoIP phone service that you’d like to maintain, simply plug into one of the ethernet ports provided in your office.
- 5.Can I bring my own furniture?
Yes, but only if you have a private office. It must be approved by the community management team. All move-in and move-out must be coordinated with our team ahead of time.
- 6.What is your policy for bringing guests?
Guests are allowed during normal business hours. All guests must register at the lobby reception. You will be notified upon their arrival to escort them.
- 7.What areas do guests have access to?
Guests have access to the lobby spaces and kitchenette areas until escorted into the workspace. Guests are also welcome to use our WiFi!
- 8.What payment methods do you accept?
We accept Credit cards and ACH (bank withdrawal).
- 9.Do you require a security deposit?
Yes, all memberships are required to put up a service retainer. If you are paying by credit card, we will require a service retainer equal to two and a half months (2.5 months) of your monthly membership plan. If you are paying by ACH, we will require a service retainer equal to two months (2 months) of your monthly membership plan.
- 10.Are there any set up fees?
Yes, we require a $100 set up fee for each membership/desk.
- 11.When can I expect to be billed?
Payments are due on the first of every month.
- 12.What if I sign an agreement after the 1st of the month?
Since we bill you on the 1st of every month, we will pro-rate your payment.
- 13.Are there any late fees?
Yes, we charge a late fee of 10% of the outstanding invoice for payments that are 10 days or more past due.
- 14.What are the building hours? When are you open?
Our normal business hours are 9am to 6pm, Monday through Friday. Flexible desk members have access to the space during normal business hours. Members with dedicated desks and private offices have 24/7 access.
- 15.Is there bike storage?
Yes, we offer bike storage on the second floor only on a first come first serve basis, and locks are not provided.
- 16.Is there parking?
Yes, our building has an underground parking garage that is managed by a third-party operator.
- 17.Do you have an elevator?
Yes, we have a large, commercial elevator in our building.
- 18.Is your building designed to provide accommodations for handicapped individuals?
Yes, our building is handicap accessible. We also have several offices designated for handicap individuals.
- 19.What is your pet policy?
Only well-behaved dogs are allowed in Private Offices at 100 Bogart. If you plan on bringing your dog to the building, you will be solely responsible for any injury or damage caused by your pet to other members or their property. 100 Bogart Management and staff is not responsible for any injury or damage to your pet should it occur in or around the building. In addition, any pet brought into the building must be vaccinated. We reserve the right to restrict your ability to bring your pet at our sole discretion.
- 20.Can I stop in or should I make an appointment for a tour/setting up?
Both! The Community Management Staff will be on the premises from 9AM-6PM, Monday-Friday and 10AM to 3PM on Saturdays. You can also click the "Book A Tour" button on the top of the page, simply fill out the form and we will be happy to assist you!
- 21.When do I have to let you know that I’m moving out?
Members are required to provide a 30-day notice prior to moving out. Move out forms must be submitted by the last business day of the month prior to moving out. For example: If a member wants to move out on October 31st, they must give notice to 100 Bogart Management by September 30th. If the day of notice lands on a weekend, arrangements will be made accordingly.
- 22.Do I have access to the rooftop and/or terrace?
Eventually, all members will have access to the rooftop and terrace. It is currently under construction, but once finished, we want everyone to get some fresh air during normal business hours. Rooftop and terrace may be unavailable in the case of a private event.
- 23.How do I reserve conference/meeting rooms?
Every membership at 100 Bogart comes with credits that allow you to book our conference rooms. You can reserve a conference room using our booking system Robin. Please click here for more info.
- 24.What if I need additional conference room time?
If a member goes over their allotted conference room credits, they will be charged $25 for each additional hour and it will be automatically applied to their next month's invoice. Flexible memberships have 3 credits per month, dedicated desks have 5 credits per month, and offices have 10 credits per person per month. Credits do not rollover to the next month.
- 25.What kind of appliances are in the kitchen?
Our kitchens are equipped with refrigerators, sinks, microwaves, coffee machines, hot water dispensers, toaster ovens, and dishwashers.
- 26.Do you provide printers and/or scanners?
Yes, we have several printing stations on every floor. Every dedicated membership and private office membership includes a $20 credit per month for printing, in color and black and white. Flexible membership includes a $10 credit per month. Black and white prints are $0.07 per sheet, color prints are $0.67, and each copy sheet is $0.67. Scanning will be for free and there will be no rollover credits. Any overage fees will be billed in a separate invoice at the beginning of the month.
- 27.Do I get mail and packaging services?
Mail and packaging services are included with private offices and dedicated desks. Flexible desk members can obtain mail services for an additional fee of $50/month.
- 28.How do I update my payment information?
Please email email@example.com to update your payment information.
- 29.What if I lose my office key or keycard?
We will replace your keycard for a fee of $30. The replacement of a new office key is a fee of $10. Please see a community management team member for assistance.
- 30.What do I do when I have trouble printing or can’t connect to the internet?
Please email firstname.lastname@example.org to submit a support ticket. You can also live chat with our support team.
- 31.What makes 100 Bogart different from other coworking spaces?
We strive to provide a professional workspace for all of our members and to enrich them with exclusive educational programming and networking events (i.e. skill-based learning and cultural programming). We also have a great on-site dedicated team. But, you tell us! Book a tour today to see our beautiful coworking space.
- 32.How do I get in contact with a community manager?
Please contact 718-362-3539 or email@example.com and someone will be in touch with you shortly.
- 33. Is there security in the building?
We have 24/7 security. All guests check-in with our Front Desk personnel in the main lobby before entering the building.